CRS Training

Approved by respective GDS or Guiders

A Computer Reservation System (CRS) is used in the booking process, and provide up to date availability for airline seat purchases. Guiders Education, the leading CRS training institute in Kerala, provides specialist CSR training including Abacus, Galileo which are authorized by IATA.

This ten weeks certificate programme helps students to train themselves on the practical aspect of the airline and tourism industry. Guiders Education, being an associate of Guiders Mission Tours and Travels - an IATA authorized travel & tour agency, is able to provide meaningful practical on-line training for students to make them true travel professionals to be at par with the requirements of the current international standards.


CRS ticket reservation process
Tour operation (inbound & out bound)
Visa/passport documentation
E-ticketing & fares

What do you learn?

Make appropriate travel arrangements and reservations
Calculate and quote appropriate air fares
Complete international travel documents in accordance with the applicable rules and
procedures Be on the leading edge for e-ticketing global implementation
Answer customers' queries, quote rates and supplements, explain conditions and book tour products
Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
Understand the role of information technology - Global Distribution Systems and the Internet

In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing including e-ticketing, visa and health requirements, as well as tour programmes.


Guiders Education is the No.1 CRS training institute in Kerala.
We will give you world class learning environment as well as the best knowledge about the industry.
Special emphasis is given on the all round development of our students.

Career Opportunities

All organizations associated with tour and tourism industry


Any basic course on Travel & Tourism

Course Duration

Ten weeks certificate programme.